Question 1

What does it cost?

Accepted Answer

The services page lists guide prices, so you know straight away whether we are in the same ballpark. What it becomes for you depends on how much needs building — which is why it says the price is negotiable. After a twenty-minute call I will give you a fixed amount you can count on, with no surprises afterwards.

Question 2

How long before my ordering platform is live?

Accepted Answer

The platform already exists, so we are not starting from zero. The work is in your menu, your prices, your branding and the printer connection. Once I have your menu and your logo it moves quickly. The biggest delay is usually getting the menu delivered — so start there.

Question 3

Do I have to stop using Takeaway or Uber Eats?

Accepted Answer

No. Most businesses run both for a while. Those platforms bring in new customers you would not reach otherwise — sometimes that is worth the commission. But a regular who orders every Friday does not need to be bought back every week. Send them to your own site.

Question 4

I am not technical. Can I manage this myself?

Accepted Answer

Yes. Changing prices, switching off a dish because you ran out, adjusting opening hours for a holiday week: you do that yourself in a panel that works on your phone. At handover I walk through it with you and your staff. And if you still get stuck, you just call.

Question 5

What if something breaks on a Friday night?

Accepted Answer

Then you call me on the number on this site. There is no helpdesk in between. I know how the system works, because I built it.

Question 6

Who owns the code and the data?

Accepted Answer

Your orders and your customer data are yours, always. For custom software we agree up front what happens with the code — you can own it outright. With the ordering platform you use a system I maintain and keep improving, so that works differently. I put it in writing before we start.

Question 7

Do you only work with hospitality?

Accepted Answer

No. The ordering platform came out of the fry shop world, but the same principle works for a clothing shop, a butcher or a wholesaler taking B2B orders. Wherever orders are being retyped, there is something to automate.

Question 8

Do you also run ads if I already have a site?

Accepted Answer

Yes, but I will tell you honestly if your site is the problem. Sending ads to a page that loads slowly or where nobody can find the order button is money out the window. I look at where the leak is before we start spending budget.

What people usually ask first

What people usually ask first

Tell me what is slowing you down.